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Warranty and Returns Terms

Warranty Policy
  • All products sold have been fully tested and 100% guaranteed to be in perfect working condition.
  • The warranty period begins on the date the item is received.
  • All sales are final. Warranty is for repair or replacement (with similar or better product) at our sole discretion only. In case the product can not be repaired or a replacement is not available a refund for the purchase price will be issued (less shipping).
  • Replacement parts will be new, refurbished, used, or non-original manufacturer’s parts that perform to the factory specifications of the product at our option.
  • The warranty and returns terms apply only to customers from USA 50 States, Puerto Rico and Canada.
  • Overall cosmetic appearance on refurbished/used products are not covered under warranty.
  • Batteries are consumable products so they are not tested and not covered under warranty.
  • Warranty is void if customer has in any way modified the product.
  • This Warranty does not cover damage due to external causes including accident, abuse, misuse, problems with electrical power, servicing not authorized by us, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by us. This warranty will be voided if the user installs an operating system other than what we ship including Unix, Linux, and Windows 98, NT, etc.
  • This warranty does not cover any items that are in one or more of the following categories: software, batteries, charging system, accessories or parts added to the laptop computer after the system is shipped from us.
  • We will not be able to offer any warranty to our international customers. Please accept our product "As Is". We will put our outmost care to test and package your shipment to ensure that it will meet your satisfaction.

We own all parts removed from repaired products. We use new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If we repair or replace a product, its warranty term is not extended.

Product Return Policy

Shipping and insurance charges to return a product to us for warranty service or refund are at the buyer's expense, and are not refundable. All returns are subject to our prior approval. Defective returns require a Return Merchandise Authorization (RMA) number. Returns will not be accepted following expiration of the warranty period. Any unauthorized returns will not be accepted and will be returned to the sender at his/her expense. We will ship the repaired or replacement products to you at our cost via USPS Priority Mail.

Defective Products Returns (within the warranty period): If warranty service is required within the warranty period buyer must email us for a Return Merchandise Authorization (RMA) Number and return instructions. 

Non-Defective Products Returns: Buyers can returns non-defective items for a refund, less a 10% restocking fee of the purchase price, within (5) days after the delivery date. We do not refund shipping charges; no exceptions. Refunds are processed when the product is returned intact.

Disclaimer

Your use of this site and placement of an order indicates your acceptance of these terms and condition. You are responsible to make sure you have ordered the correct product, and you are aware of the condition of the unit you are ordering. If you are not sure about any of these terms and issues, please email us with your questions prior placing your order.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

 

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